What do we collect?
For better experience and uninterrupted services, the app asks you to share your personal and identifiable information such as your name, email, location, photographs, address, gender, birth date, credit card number (for transactions of paying the bill), mobile number, and the details of the application you ask for services (but not limited to these attributes only). You yourself provide this data to the company for better provision of services. The company retains this information and uses this for running the app appropriately. All the uses of this information are discussed in detail in this document. We strongly suggest you read this document completely.
How do we collect your personal information?
When you sign up to the app, we ask you to provide us your basic identifiable details to avoid fraudsters and fake users from signing up to the account. This basic information includes your name, email, location, date of birth, gender, address, and other such things. We also collect the details of applications you fill for acquiring any service. After using any particular service there is a need to pay the bill to the service provider, for which we collect your credit card number to ensure it is a crystal clear transaction. We collect this data with your consent and hold the right to use it.
This must be mentioned here that you are not anonymous to the app and whatever you do here is recorded. Arbab considers your comments and ratings very valuable. Your posts, comments, and ratings are publicly accessible to all the users of Arbab and we retain this data for a very long period of time. We encourage you to be cautious and very honest while you are posting anything or commenting/rating on anything since every user of Arbab can see it with your userID and name.
How do we collect your data using Cookies?
Cookies are the files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
Arbab does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of the app.
We must mention here that the data from cookies might be used to keep you logged in to this platform for a time period of two weeks.
How do we collect your data using Log Data?
Arbab is also collecting your log data through your phone as a backup in case any error occurs in the app. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. This data is solely used if any error in the app occurs and the company holds this data as a part of a backup plan.
How do we use your collected personal information?
We use your data for following purposes (but not limited to these only):
- For your identification.
- For authenticating you as a real user.
- Maintaining and improving the App.
- For showing you your interest related content.
- For contacting you for several purposes like to inform you about upcoming changes.
- For providing you information to the user with whom you may have had any contract in the past.
- For setting up your profile so that your data is visible to you and other Arbab users.
- For sending you subscription emails.
- For developing new and advanced features for the App.
What is the role of Third Parties in Arbab App?
How do we protect your personal information?
When can we disclose your information?
Arbab holds the right to disclose your information in case of any legal obligation applied by the government or third party. No one is anonymous on this platform and your activities are tracked and recorded. The company can disclose personal and sensitive information of any user(s) if it is forced by the government. We suggest you read this policy carefully before signing up to our App and be very clear about its clauses.
What is the role of Service Providers in Arbab?
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this app that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
How do we protect Children’s Privacy?
The services provided by Arbab do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In a case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Do we allow you access to your personal information?
Yes, Arbab gives you access to change, edit/update, or even delete your personal information from this platform. The exception to this is we will deny you all this access if we are legally allowed to do so.
This policy is effective as of 2020-07-16.
How to Contact Us?